At Bright Future, we value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our e-commerce platform. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect the following types of information to provide and enhance our services:
a. Personal Information
- Name, contact details (email, phone number), and address.
- Government-issued identification for transactions involving high-value items like gold, antiques, real estate, or vehicles.
- Financial information, including bank account or payment details.
b. Transaction Details
- Purchase history, payment methods, and preferences.
- Communication records related to customer support, queries, or complaints.
c. Device and Usage Data
- IP address, browser type, operating system, and access times.
- Interaction data such as pages visited, clicks, and time spent on the platform.
d. Location Information
- With your consent, we may collect location data to provide tailored services, such as property searches or nearby delivery options.
2. How We Use Your Information
Your information is used to:
- Process orders, payments, and deliveries.
- Verify identity and comply with legal requirements for high-value transactions.
- Improve our platform, products, and services.
- Communicate promotional offers, updates, or relevant information.
- Provide customer support and resolve disputes.
- Prevent fraud, unauthorized access, or other illegal activities.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Payment processors, delivery partners, and IT support services to facilitate transactions and operations.
- Legal Authorities: When required to comply with legal obligations, such as responding to court orders or regulatory requirements.
- Business Partners: Authorized third parties involved in fulfilling specific orders, such as real estate agents or vehicle dealerships.
- Analytics and Advertising Providers: To improve our platform and offer personalized experiences.
4. Data Security
We implement stringent measures to protect your information, including:
- Encryption of sensitive data during transmission.
- Secure servers and firewalls to prevent unauthorized access.
- Regular audits and updates to ensure data security.
5. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections or updates to your information.
- Withdraw consent for data processing or request data deletion (subject to legal or contractual obligations).
- Opt-out of marketing communications at any time.
To exercise these rights, please contact [email protected].
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Afterward, your data is securely deleted or anonymized.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze platform performance. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Our platform is not intended for children under the age of 18. We do not knowingly collect data from minors.
9. Updates to the Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Significant updates will be communicated through our website or directly to you via email.
10. Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to:
- Email: [email protected]
By using our platform, you agree to this Privacy Policy. Thank you for trusting Bright Future with your information.